Technical Analyst
This is a full-time position that will support ongoing project operations in Baton Rouge, Louisiana.
The ideal candidate is flexible, able to work in a fast-paced and rapidly changing environment, confident handling a wide range of tasks and utilizing problem-solving skills, and willing to embrace the challenges associated with complex system implementation projects. Additionally, candidates should have relevant technical backgrounds and experience with exceptional interpersonal and communication skills.
Key responsibilities include:
- Leading daily internal calls focused on solution assessment, cross team dependencies, and internal touchpoints
- Coordinating between the onshore and offshore teams on solutions, progress, upcoming refinement items, and the current Sprint items
- Attending daily stand-up and supporting the team in providing and communicating necessary information
- Present enhancements and bugs to the team to develop common understanding allowing for solution understanding and sizing
- Working directly with the business analyst to develop user stories for the team including gathering requirements and defining acceptance criteria
- Work with development team members to build and validate new dashboards / enhance dashboards / fix bugs related to dashboards or extract, transform, and load (ETL) jobs
- Create dashboard mock-ups or prototypes in Tableau for review with stakeholders
- Work with client stakeholders to define requirements for new or enhanced reports or dashboards
- Create user stories and acceptance criteria and support sprint planning, backlog grooming and refinement sessions
- Present user stories as requested during backlog meetings
- Work directly with the product owner on questions and prioritization activities
- Discuss upcoming enhancements and defects with other technical analysts across teams to understand cross team impacts
- Update documentation and provide reporting as necessary
- Troubleshooting and resolving issues, working cross-team to develop and implement solutions, and providing technical support and consultation
- Investigating root causes of client and system issues and proposing effective solutions
- Collaborating effectively with project team members
- Create and deliver training content and provide user support with respect to available dashboard suite
- Prepare and facilitate user acceptance testing (UAT) sessions with users andsupport user UAT activities
- Develop, validate, and deliver ad hoc reports
- Utilizing strong communication skills to present and communicate data, trends, insights, and recommendations
Qualifications
- A bachelor’s degree in information sciences, computer science, management information systems, or a related technical field is preferred (experience that demonstrates commensurate experience will be considered in lieu of a degree)
- 3 – 5 years’ experience designing and developing complex analytics solutions. At least one year in a lead capacity
- Experience with Tableau or similar visualization tool required
- Mid-level experience developing / tuning SQL queries required
- Experience testing / validating reports and dashboards, including creating relevant documentation
- Knowledge of data warehousing concepts
- Experience working independently with user stakeholders to facilitate requirements gathering sessions, design sessions, supporting UAT
- Strong technical skills including SQL, understanding of databases, and web-based applications
- Ability to transform technical information into functional questions/solutions
- Experience with Jira or similar tools
- Strong analytical, problem solving, and interpersonal skills
- Quick learner with the ability to pivot swiftly based on changing direction
- Ability to multitask and juggle multiple requests and competing priorities
- Self-motivated and deadline-oriented to ensure tasks are completed without supervision
- Ability to be a team player, foster a cooperative environment with the project team, and adapt to the team
Preferred Qualifications:
- Health and Human Services or Medicaid industry experience a plus
- Experience in Agile development methodologies
- Experience with integrated eligibility systems and enterprise applications
About Emergent Method
Emergent Method is a nationally recognized management consulting firm focused on developing and implementing plans, programs, and initiatives that result in transformative impact. We are focused on strengthening the skills, capacity, and resources of our clients to support them in creating unique and valuable experiences for their stakeholders.
With an uncommonly high degree of ownership in the work we do, our team thrives on solving complex challenges, delivering solutions built to last, and driving transformational growth.
We work from the inside out — fully engaged with our client teams and invested in their success. Their most pressing challenges and opportunities become our own. Our flexible, adaptable approach allows us to work seamlessly as trusted advisers, embedded team members, or both, to support client needs, using every engagement as an opportunity to deliver powerful results, together.
Our expertise travels well to all markets and benefits all sectors, allowing us to work wherever there’s a good client fit. Our consultants have significant experience working across a wide range of industries and in the private, public, and nonprofit sectors. We successfully work within the bounds of both large-scale projects that may span years as well as short-term, time-sensitive efforts.
Our integrated, interdisciplinary team of consultants brings an expansive range of skillsets and experience to power a broad scope of services and solutions. Whether you are looking to develop or implement a new strategy, brand, marketing or communication campaign, IT system, program, or a unique and innovative project, we stand ready to be your partner.
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Emergent Method and associated entities are equal opportunity employers. We do not discriminate against employees or applicants for employment on any legally recognized basis or any protected class under federal, state, or local law.